How the Reef Points Loyalty Program works?

Thank You

As a thank you to our customers, we now offer Reef Points Loyalty Rewards, and it couldn’t be easier. Reef Points are added to your account every time you make a purchase. Reef Points can be saved or redeemed on future purchase, and the best bit is, it doesn’t cost you a thing! Many products are available with double or even triple points, so you can build up points fast. So, thank you for shopping with Live Aquatics and enjoy…

What is the Reef Points Loyalty Program?

To thank you all for your support and to offer future incentives to you we wanted to give something back, this is why we have launched our Reef Points Program. Our Reef Points Program is as simple as it sounds. While shopping at Live Aquatics you will earn Reef Points for the money you spend. Once earned, you’ll be able to use those points to pay for future purchases at Live Aquatics. The Reef Points Program began on Friday 07 June, 2019 . All purchases made after that date will earn points.

How does the Reef Points Program work?

When an order is placed, the total amount* of the order will be used to calculate the amount of Reef Points earned. These Reef points are added to your account as points. All points are listed on your my account page and will stay there until used and are ready for you to spend on whatever you want. You must login to your account in order to view the status of your points. During the checkout process you’ll be able to pay for your order with your points balance. * in most cases shipping fees and taxes excluded.Reef points may only be used online only.

Conditions of Use

Shopping Points are only available to registered Live Aquatics member’s.
Reef Point Rewards can only be collected and used with online purchases. and are only validated at Live Aquatics.

  • All Auctions are excluded from the Reef Points Programs.
  • Livestock and coral are excluded from reef points at this stage and will be introduced at a later stage.
  • Points are non-refundable and can’t be transferred between member’s.
  • Shopping Points are non-transferable or exchangeable for cash under any circumstances.
  • Shopping Points will not be refunded for any cancelled order.
  • When buying with Points,you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.
  • When calculating the amount of points earned. shipping fees and taxes are excluded.

Please note, we reserve the right to make changes to this policy at any time without prior notice or liability.

When Problems Occur
For any queries regarding our Reef Point Program, please contact us . Make sure you provide as much information as possible in the e-mail.

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